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Privacy Policy

Everest Electrical & Mechanical Equipment

Effective Date: 01.01.2026

Everest Electrical & Mechanical Equipment (“Everest”, “we”, “our”, or “us”) is committed to protecting the privacy and personal data of our customers, partners, and website visitors. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with applicable data protection laws, including the EU General Data Protection Regulation and the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.

By using our website, contacting us, or using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal and business information:

Personal Identification Information

  • Full name

  • Email address

  • Phone number

  • Job title

  • Company or organization name

  • Address or location

Business and Transaction Information

  • Product or service inquiries

  • Purchase orders and quotations

  • Payment and billing information

  • Delivery and logistics details

Technical and Website Data

When visiting our website, we may automatically collect:

  • IP address

  • Device type and browser information

  • Pages visited and time spent on our website

  • Cookies and tracking technologies

2. Legal Basis for Processing (GDPR Compliance)

We process personal data based on the following lawful bases:

  • Consent – when you provide permission to receive communications or marketing.

  • Contractual necessity – to provide quotations, products, and services you request.

  • Legitimate business interests – to improve services, respond to inquiries, and manage customer relationships.

  • Legal obligations – to comply with regulatory and legal requirements.

3. How We Use Your Information

Everest Electrical & Mechanical Equipment uses personal information to:

  • Respond to inquiries and provide quotations

  • Process orders and deliver products or services

  • Communicate regarding orders, deliveries, and support

  • Improve our products, services, and website functionality

  • Send updates, promotions, or marketing communications (only where permitted by law)

  • Maintain internal records and comply with legal obligations

4. Sharing and Disclosure of Information

We do not sell or rent personal data.

We may share personal information with:

  • Logistics and delivery partners

  • Payment processing providers

  • IT and website service providers

  • Professional advisors (legal, accounting)

  • Government or regulatory authorities when legally required

All third-party partners are required to maintain confidentiality and protect your data.

5. International Data Transfers

If personal data is transferred outside the UAE or European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your information, including contractual protections or legally recognized transfer mechanisms.

6. Data Retention

We retain personal data only for as long as necessary to:

  • Provide products or services

  • Maintain business and financial records

  • Comply with applicable legal and regulatory requirements

When data is no longer required, it is securely deleted or anonymized.

7. Data Security

We implement appropriate technical and organizational security measures to protect personal data from:

  • Unauthorized access

  • Data loss

  • Misuse or alteration

  • Unauthorized disclosure

While we strive to protect your information, no digital system can guarantee absolute security.

8. Your Data Protection Rights

Depending on applicable law, you may have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete information

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent for marketing communications

  • Request transfer of your data (data portability)

Requests can be submitted using the contact details provided below.

9. Cookies and Website Tracking

Our website may use cookies or similar technologies to:

  • Improve user experience

  • Analyze website performance

  • Provide relevant content

You may control or disable cookies through your browser settings.

10. Policy Updates

Everest Electrical & Mechanical Equipment may update this Privacy Policy periodically to reflect changes in legal requirements or business practices. Updated versions will be published on our website with the revised effective date.

11. Contact Information

If you have questions about this Privacy Policy or how your data is handled, please contact:

Everest Electrical & Mechanical Equipment
Email: info@everestrkd.com
Phone: +971 6 595 9969
Address: Sharjah